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Monitoring and resiliency

To operate pro-actively, we setup a number of monitoring and alert systems on our client systems. This enables us to be aware of potential problems before they affect service. Our systems receive alerts in the form of emails for warnings, or through SMS / telephone for critical alerts.

 

We can configure your IT representative to receive emails automatically for the following conditions:

  • Internet connection failure
  • Email server failure
  • Web site failure
  • Virus alerts on any server or workstation.
  • Backup failure
  • Systems warnings– Low memory, low disk space,

Depending on systems employed, we also configure weekly emails reports giving systems information on all aspects of server performance.

(* Alerting picture / systems monitoring picture *)

Automated weekly reports of server statistics.